Updated 26 October 2026
Find the right component
Contact carol@odl.uk.com with the model, approximate age and photographs to ask about replacement parts. You can also browse parts on the main CRUX and Lightwave sites. Availability and compatibility need to be confirmed for older outlet items.
Discuss a repair
Climbing and mountain use are hard on equipment. Contact us with photographs and a description of the damage before sending anything. We can advise whether a repair is practical, where to send it, and any cost or expected turnaround before work is agreed. Clean and dry equipment before sending it for inspection or repair.
We cannot promise that every item can be repaired or that every older component remains available. If the problem may be a manufacturing defect, see our warranty procedure first.